Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to follow your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.
Are your materials ethically sourced?
Sustainability is core to our brand. We partner with certified manufacturers who prioritize fair labor practices and utilize eco-friendly fabrics.